Returns & Exchanges
At Karavan Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn and tagged items. If your selection isn't quite right, we've streamlined our process to ensure your exchange or refund is handled with ease.
Initiate Your Request
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your parcel before dropping it off at any authorized carrier location.
Quality Check and Refund
Once our atelier receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing